Servers & files
Crash & lag troubleshooting
The console almost always tells you why. Common patterns, top to bottom:
Server stops immediately after starting
You need to agree to the EULA(Minecraft): editeula.txt→eula=true.Unsupported class file major version: your server jar needs a different Java version — change the Java/docker image in the Startup tab (e.g. MC 1.20+ wants Java 17/21).- Missing mod dependency: Forge/Fabric prints the exact mod name it wants. Install it or remove the mod that needs it.
Server dies under load / “Out of memory”
- Console shows
OutOfMemoryErroror the server is killed at 100% memory: your world/modpack outgrew the plan. Options: remove heavy mods/plugins, pregenerate fewer chunks, or upgrade RAM from the client area (takes effect in minutes).
Lag (TPS drops)
- Paper: run
/spark profileror/timings reportand look at the top entries — it’s nearly always a plugin or an overloaded chunk (mob farms!). - Set sensible
view-distance(6–8) inserver.properties.
”Address already in use” / players can’t connect
- Make sure you’re binding the assigned port (shown in the panel), not a hardcoded one from an old config.
server-ipinserver.propertiesmust stay empty.
Still stuck? Open a Technical ticket with the last 50 console lines — that’s the fastest path to a fix.